Who should take this exam?

Developers with a minimum of three months of experience working with datasets and LookML as well as familiarity with SQL and BI tools.

Recommended Looker knowledge:

• Maintain and debug LookML code
• Build user-friendly Explores
• Design robust models
• Define caching policies
• Understand various datasets and associated schemas

Recommended Looker tools:

• Looker IDE
• Text editor
• Looker’s SQL Runner
• Content Validator
• LookML Validator
• Version control

Exam details:

• Registration fee: $250
• Number of questions: 65 multiple choice or multiple response questions*
• Exam duration: 100 minutes
• Score needed to pass: 750 (scale of 100-1000)
• References: no hard-copy or online reference materials are allowed during the exam
• Prerequisite: none required (course attendance highly recommended. For more details on courses, please see the recommended training and documentation section).

* There will be additional unscored questions included on each Looker exam. These questions gather exam data for future use. These questions will not impact your score, and additional time is factored in to account for this content.

Recommended training and documentation

Looker training and documentation

• Online: Getting started with LookML
• Webinars: LookML Foundations webinar
• Classroom: Looker Developer Bootcamp

Get ready for development

• How a project works in Looker
• Development Mode and Production Mode
• LookML project files
• Understanding model and view files
• Working with folders in the IDE
• How Looker generates SQL
• SQL Runner basics
• Configuring project version control settings
• Using version control and deploying

Write LookML

• What is LookML?
• LookML terms and concepts
• Editing and validating LookML
• Content Validation
• Incorporating SQL and referring to LookML objects
• Additional LookML basics
• Working with joins in LookML
• Using derived tables
• Caching queries and rebuilding PDTs with datagroups
• LookML quick reference

What does the Looker LookML Developer Certification exam cover?

Section 1: Model management — 39%

1.1 Troubleshoot errors in existing data models. For example:

• Determine error sources.
• Apply procedural concepts to resolve errors.

1.2 Apply procedural concepts to implement data security requirements. For example:

• Implement permissions for users.
• Decide which Looker features to use to implement data security (e.g., access filters, field-level access controls, row-level access controls).

1.3 Analyze data models and business requirements to create LookML objects. For example:

• Determine which views and tables to use.
• Determine how to join views into Explores.
• Build project-based needs (e.g., data sources, replication, mock reports provided by clients).

1.4 Maintain the health of LookML projects in a given scenario. For example:

• Ensure existing contents are working (e.g., use Content Validator, audit, search for errors).
• Resolve errors.

Section 2: Customization — 30%

2.1 Design new LookML dimensions or measures with given requirements. For example:

• Translate business requirements (specific metrics) into the appropriate LookML structures (e.g., dimensions, measures, and derived tables).
• Modify existing project structure to account for new reporting needs.
• Construct SQL statements to use with new dimensions and measures.

2.2 Build Explores for users to answer business questions. For example:

• Analyze business requirements and determine LookML code implementation to meet requirements (e.g., models, views, join structures).
• Determine which additional features to use to refine data (e.g., sql_always_where, always_filter, only showing certain fields using hidden: fields:, etc.).

Section 3: Optimization — 18%

3.1 Apply procedural concepts to optimize queries and reports for performance. For example:

• Determine which solution to use based on performance implications (e.g., Explores, merged results, derived tables).
• Apply procedural concepts to evaluate the performance of queries and reports.
• Determine which methodology to use based on the query and reports performance sources (e.g., A/B testing, SQL principles).

3.2 Apply procedural concepts to implement persistent derived tables and caching policies based on requirements. For example:

• Determine appropriate caching settings based on data warehouse’s update frequency (e.g., hourly, weekly, based on ETL completion).
• Determine when to use persistent derived tables based on runtime and complexity of Explore queries, and on users’ needs.
• Determine appropriate solutions for improving data availability (e.g., caching query data, persisting tables, combination solutions).

Section 4: Quality — 13%

4.1 Implement version control based on given requirements. For example:

• Determine appropriate setup for Git branches (e.g., shared branches, pull from remote production).
• Reconcile merge conflicts with other developer branches (e.g., manage multiple users).
• Validate the pull request process.

4.2 Assess code quality. For example:

• Resolve validation errors and warnings.
• Utilize features to increase usability (e.g., descriptions, labels, group labels).
• Use appropriate coding for project files (e.g., one view per file).

4.3 Utilize SQL Runner for data validation in a given scenario. For example:

• Determine why specific queries return results by looking at the generated SQL in SQL Runner.
• Resolve inconsistencies found in the system or analysis (e.g., different results than expected, non-unique primary keys).
• Optimize SQLs for cost or efficiency based on business requirements.

Who should take this exam?

Data explorers with a suggested minimum of five months of experience using Looker daily to create and curate content, as well as prior experience with data visualization and building reports.

Recommended Looker knowledge:

• Using visualizations to represent data
• Scheduling and sharing Looks and dashboards
• Table calculations
• Looker expressions
• Custom and advanced filters
• Impacts of pivoting
• Best practices around designing dashboards
• Fundamentals of caching

Recommended tools:

• Reporting tools

Exam Details:

• Registration fee: $250
• Number of questions: 60 multiple choice or multiple response questions^*
• Exam duration: 100 minutes
• Score needed to pass: 750 (scale of 100-1000)
• References: no hard-copy or online reference materials are allowed during the exam
• Prerequisite: none required (course attendance highly recommended. For more details on courses, please see the recommended training and documentation section).

^* There will be additional unscored questions included on each Looker exam. These questions gather exam data for future use. These questions will not impact your score, and additional time is factored in to account for this content.

Recommended training and documentation

Looker training

• Online: Getting started with Looker, Building reports in Looker
• Webinar: Data Explorer webinar
• Classroom: Data Explorer Bootcamp

Documentation

• Find and organize content
  • Finding content in Looker
  • Organizing and managing access to content
  • Presenting content with boards
• Send and share content
  • Sharing data
• Retrieve and chart data
  • Exploring data in Looker
  • Filtering and limiting data
  • Using table calculations
  • Adding custom fields
  • Creating visualizations and graphs
• Create dashboards and reports
  • Saving and editing Looks
  • Creating user-defined dashboards
  • Editing user-defined dashboards
  • Adding filters to user-defined dashboards

What does the Looker Business Analyst Certification exam cover?

Section 1: Analyze — 38%

1.1 Use Looker Explores to query data and create actionable metrics in a given scenario. For example:

• Utilize requirements and create queries using fields (e.g., dimensions, measures, filters, pivots).
• Determine additional metrics needed and construct custom metrics using table calculations.
• Determine how to utilize filters (e.g., standard filters, matches advanced filters, and custom filters).
• Determine which fields to use merge results for joining across different Explores and data sources.

1.2 Use Looker to validate data accuracy in a given scenario. For example:

• Investigate data results to determine accuracy (e.g., using SQL, drilling, A/B testing, comparisons).
• Investigate discrepancies by viewing row-level data using Explores (e.g., review individual dimension values that make up the result of a measure).

1.3 Apply procedural concepts to identify error sources. For example:

• Utilize Looker's features to determine the cause of the error (e.g., read error message to get context).
• Interpret error message to identify the source (e.g., caused by the database, query, LookML code, permissions, visualizations).

Section 2: Build — 46%

2.1 Build dashboards to meet business requirements. For example:

• Construct dashboards to meet requirements (e.g., using dashboard filters, merged results).
• Apply procedural concepts to design impactful dashboards (e.g., storytelling, tile organization, use of text tiles, amount of data per dashboard).

2.2 Deliver reports for data consumers. For example:

• Determine appropriate report delivery methods (e.g., file format, destination, delivery cadence, recipients, scheduling, sending, downloading, test delivery).
• Determine appropriate download configurations (e.g., no option for unlimited downloads, table calculations, pivots, lack of permissions, database limitations).

2.3 Use visualization types to meet analysis requirements in a given scenario. For example:

• Select appropriate visualizations to illustrate data results (e.g., bar, line, scatter, column, pie).
• Determine which visualization settings to use (e.g., conditional formatting, subtotals, double axis, value label format using spreadsheet functions, grouping).

Section 3: Curate — 16%

3.1 Apply procedural concepts to curate content for intuitive navigation. For example:

• Determine appropriate setups for folders and boards (e.g., structures, subfolders, hierarchy).
• Apply naming conventions to identify folders, boards, or other content for users (e.g., clear titles, description fields, naming folders, content, and conventions).

3.2 Apply procedural concepts to control content access for security. For example:

• Utilize appropriate Explores based on audience to prevent data leak (e.g., restricting sensitive data to specific users).
• Assign folders and boards permissions to organize content based on user groups.

Take your exam in a Kryterion Testing Center

Kryterion has over 1100 testing locations worldwide. You can find all Kryterion (Webassessor) Testing Centers at locate Test Centers.

Register for a Looker Certification exam in Webassessor. During this process, you will select your desired exam, choose onsite delivery, and select a testing center, date, and time for your testing session. For best availability, you should complete your exam registration at least one week before you want to take the exam. For more instructions, review the testing center exam instructions (onsite proctoring).

Confirmation

You will receive an email confirming your scheduled testing date, time, and Kryterion Testing Center location along with a Test Taker Authorization Code. This code is required to launch your exam at the testing center.

Check-in at the testing center

You’ll need to present two forms of government-issued identification at a Kryterion Testing Center. Accepted forms of primary identification must include your name, photograph, and signature to authenticate your identity. Examples include:

• Government-issued driver’s license
• U.S. Department of State driver’s license
• National/state/country identification card
• Passport
• Passport card
• Military ID
• Alien registration card (e.g., green card, permanent resident visa, etc.)

Acceptable forms of secondary identification must include your name and signature. Examples include:

• Debit/ATM card
• Credit card
• School ID
• IDs mentioned under primary ID

You will also need to provide the Test Taker Authorization Code from your Webassessor confirmation email. The Kryterion Certified Proctor (KCP) will provide you with documentation about preparing for your test session while setting up your workstation in the testing room.

Personal items

DO NOT bring personal items with you to the testing center. Kryterion, Inc. Test Sponsors and Kryterion Testing Center locations are not responsible for lost or stolen items. You will be asked to place any personal items in a cabinet, locker, or compartment prior to entering the testing areas. Personal items include but are not limited to bags, purses, keys, wallets, hats, briefcases, books, cell phones, calculators, portable electronic devices, watches, and any weapons or firearms. Test Sponsor pre-approved testing aids will be permitted (provided you follow the special accommodations process).

Exam results

Your results are delivered immediately on-screen after submission and sent to you via email.

Reschedules and cancellations

You may reschedule or cancel your testing center registration without incurring an additional fee with at least 72 hours’ advance notice before the scheduled start time of your exam.

Please note: 72 hours is defined by hours prior to the scheduled exam start time, not three business days.

Reschedules and cancellations more than 72 hours before your exam start time can typically be completed free of charge through your test-taker account in Webassessor. If you reschedule or cancel within 72 hours of your scheduled exam start time, you will lose your exam fee.

To make changes to your scheduled exam, please log in to your Webassessor account and click the reschedule or cancellation button next to your scheduled exam.

Take your exam remotely

Learn about the requirements and process for completing an online proctored certification exam.

Registration

Register for a Looker Certification exam in Webassessor. During this process, you will select your desired exam, choose online proctored exam delivery, and select the date and time that is convenient for you. Oftentimes we have immediate availability.

You are strongly recommended to review all of the necessary requirements and the test-taking policies here: online proctoring — completing your exam remotely before scheduling an online proctored exam.

Preparing for your online proctored exam:

1. Verify requirements
2. Install Sentinel Secure™
3. Create your biometric profile
4. Launch your exam

Biometric authentication

After clicking on the launch button, Sentinel will load and then verify your biometrics. The authentication is similar to the enrollment.

For facial recognition: you will position yourself, just as you did for biometric enrollment, and click start. If the box turns red, please adjust yourself or your camera until the box turns green and goes to the next page.

For keystroke verification: you will need to type your name at the same rhythm you set your biometric enrollment keystrokes. Once you have matched the rhythm and your keystrokes are verified, you will move to the next screen.

Video camera preview page and camera position

Following the authentication of your biometrics, the video camera preview page will appear. Please use the video on the screen to adjust your camera position and verify your microphone is working. If the exam you're taking requires the use of an external webcam, you must position your camera such that the proctor can clearly see all required items, as listed in the What are the camera requirements? article. If your test sponsor has allowed test aids, please make sure they are in view of the camera before clicking I'm ready, begin the exam. They must also remain in view during the entire test session.

Note: If the camera position is poor, the microphone isn't working, or the wrong camera was selected, you will be paused during your exam to adjust these settings.

Required testing environment

• The room is well-lit, quiet, and free from distractions.
• The testing surface is clutter-free and contains only one computer, one monitor, one keyboard, and one mouse.
• No test aids are allowed in your testing area. Once the Sentinel loads, the allowed test aids will be shown as icons on the right side of the screen. These icons are not interactive tools; they simply identify allowed test aids.
• Lanyards, name badges, hats, watches, bracelets, and necklaces are not permitted to be worn during testing. Please remove all items from your neck and wrists.
• Interaction with another individual during your test session is not permitted.
• You may not use dual monitors.
• You cannot take a break for any reason. If you leave the workstation during the exam, we are obligated to inform your test sponsor.
• You may not lean out of the camera view during your test session. The proctor must be able to see you at all times.
• Cell phones are not permitted in the testing area.
• Reading the exam aloud is prohibited.
• You will be recorded during the entire exam experience.

Online proctoring support

Online proctoring support is available here.

Exam results

Your results are delivered immediately on-screen after submission and sent to you via email.

Reschedules and cancellations

You may reschedule or cancel your online proctored registration without incurring an additional fee with at least 24 hours’ advance notice before the scheduled start time of your exam.

Please note: 24 hours are hours prior to the scheduled exam start time, not one business day.

Reschedules and cancellations more than 24 hours before your exam start time can typically be completed free of charge through your test-taker account in Webassessor. If you reschedule or cancel within 24 hours of your scheduled exam start time, you may incur an additional fee.

To make changes to your scheduled exam, please log in to your Webassessor account and click the reschedule or cancellation button next to your scheduled exam or contact Looker Certification directly.

Effective Date: October 2019

THESE TERMS ARE SUBJECT TO CHANGE FROM TIME TO TIME IN LOOKER’S SOLE DISCRETION. IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS CAREFULLY AS YOU MUST COMPLY WITH THE MOST CURRENT VERSION OF THE AGREEMENT. BY SELECTING “AGREE” OR OTHERWISE INDICATING YOUR AGREEMENT, YOU ARE CONSENTING TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS HEREIN AS AN INDIVIDUAL CERTIFIED PROGRAM CANDIDATE. BY ACCESSING OR USING A LOOKER CERTIFICATION PROGRAM BENEFIT YOU ARE AGREEING TO THE MOST CURRENT VERSION OF THIS AGREEMENT.

Details

These Exam Terms and Conditions (the "Terms") are entered into between the examinee ("You") and Looker Data Sciences, Inc. ("Looker") as of the date You click "I agree" below (the "Effective Date").

Eligibility

Looker Certification Exams (“Exam”): You must be 18 years of age or older to be eligible for any Looker certification exam.

Confidential Information

The content of the Exam, including without limitation, questions, answers, or any communication, including oral communication, regarding or related to the Exam, as well as any other non-public information concerning Looker, is Looker’s confidential information ("Confidential Information"). Any disclosure of Confidential Information is a violation of these Terms and could compromise the integrity and security of this certification program. Your confidentiality obligations shall survive termination or expiration of these Terms for any reason.

Misconduct

If Looker discovers that You have engaged in misconduct or misuse of the Exam or otherwise violated these Terms or assisted others in doing so, you: (1) will lose all Looker certifications (including the Credential Designation described below), (2) may be barred from taking or retaking the Exam or any other Looker exam, and (3) Looker, in its sole discretion, may choose to terminate any applicable business relationship with you. Examples of misconduct and/or misuse of the Exam include but are not limited to:

• Providing false or fraudulent identification
• Misusing any testing identification number, username, or other credentials that have been provided to you
• Providing or accepting improper assistance, or submitting any work that is not your own
• Disseminating actual Exam content by any means including, but not limited to, web postings, formal or informal test preparation or discussion groups, reconstruction through memorization or any other method
• Possession or use of unauthorized materials during the Exam
• Using unauthorized materials (including brain-dump material and/or unauthorized publication of Exam questions with or without answers) to prepare for the Exam
• Making notes of any kind during the Exam
• Removing or attempting to remove Exam material (in any format)
• Intentionally causing a disturbance of any kind during the Exam
• Modifying and/or altering the results and/or score report for this Exam or any other Exam record
• Circumventing the Exam retake policy
• Misrepresentation of certification status
• Misconduct as determined by statistical analysis
• Unauthorized accessing of Exam or Exam content (including access of materials in forums, chat rooms, discussion groups, blogs or other sharing sites with intent to circumvent Exam procedures)
• Any other acts or omissions that are inconsistent with the Looker Certified Program requirements

Credential Designation

Upon successful completion of the Exam, and subject to these Terms, Looker grants You a personal, non-exclusive, non-transferable, revocable license to use the applicable Looker certification logo (“Credential Designation”) for the sole purpose to indicate that You meet the criteria for the applicable Credential Designation. You acknowledge that Your Credential Designation will not be considered current unless You have successfully completed (i.e. received the minimum passing score on) both (i) the applicable initial Exam, and (ii) any subsequent Looker release-specific exams required for Your original Credential Designation. You may be required to pay an additional recurring fee to register for release-specific exams after the initial Exam.You may not use the Credential Designation in any way that: i) may be construed to establish an affiliation between Looker and any third parties other than You; or ii) negatively impacts Looker’s reputation or goodwill. Looker retains all rights, title and interests in the Credential Designation. Nothing herein shall be construed to grant any other rights to You.

Use of Credential Designation

The Credential Designation is only for your personal use, and cannot be used to represent that a company or school is certified. That is, a company or school may not represent itself as certified—only those individual persons who have passed the Exam may represent themselves as certified. Your use of the Credential Designation is subject to Looker’s then-current usage guidelines, a copy of which may be provided to you from time to time. Other than as expressly allowed under these Terms, You agree a) to use the Credential Designation in a manner that is consistent with industry standards and will provide samples of use if requested by Looker; b) not to modify the Credential Designation in any way, and c) not to use, register or seek to register any mark, name (including but not limited to company and product name), taglines, social media handles, advertising keywords, or any other source identifying designation that consists of or incorporates the Credential Designation or any of Looker’s trademarks (“Looker Marks”), in any format, or is otherwise confusingly similar to Looker Marks. You also acknowledge that your use of the Credential Designation upon successful completion of the Exam is not in any way a warranty or guarantee of your abilities with regards to the Looker products or services in general or any other offering. You may not suggest or represent that the Credential Designation is any such warranty or guarantee of your abilities.

Policies.

The Looker policies are located here, or other such URL as Looker may provide. These policies are incorporated by this reference, and may change from time to time. If Looker suspects that You are in violation of any of the policies, Looker, in its sole discretion, may revoke any of your Looker certifications and You may be permanently barred from taking any Looker exam.

Personal Information and Privacy

When we collect and process your personal information during participation in the Exam, your personal information is handled in accordance with Looker's Privacy Policy, as well as the additional Enterprise Certification and Exam Privacy and Policies Terms below, which are incorporated into these Terms by reference and governed by the terms hereof.

Term and Termination

These Terms shall continue in effect from the Effective Date until terminated as provided herein. Looker may terminate these Terms with or without cause upon thirty (30) days written notice to you. Looker may, in its sole discretion, terminate these Terms at any time and revoke your Credential Designation if Looker determines that You breached the terms herein. Upon termination of these Terms, Your rights to use the Credential Designation shall cease immediately, which requires that You immediately remove the Credential Designation from all electronic and hard copy materials, including but not limited to websites, social media sites/accounts, blogs, email signatures, resumes, and business cards. In the case of hard copy materials, any unused materials must be destroyed within ten (10) days of termination.

Indemnification

You agree to indemnify, defend and hold Looker and its officers, directors, affiliates, employees and representatives harmless from and against any and all claims, losses, liabilities, damages, costs and expenses, including reasonable attorney’s fees, arising out of, relating to, or caused directly by your negligent act or omissions in regards to your use of the Credential Designation, or breach of your obligations under this Agreement.

Warranties

LOOKER MAKES NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Limitation of Liability

IN NO EVENT SHALL LOOKER’S AGGREGATE, CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE FEES PAID TO LOOKER, IF ANY, TO PARTICIPATE IN THE CERTIFIED PROGRAM. IN NO EVENT SHALL LOOKER HAVE ANY LIABILITY TO YOU FOR ANY LOST PROFITS OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT LOOKER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

No partnership, agency or joint enterprise

You acknowledge nothing herein shall be construed as creating a partnership, agency or any form of joint enterprise based on these Terms or your authorized use of the Credential Designation.

Assignment

You acknowledge that the rights and obligations hereunder, including any rights to use the Credential Designation, in whole or in part, are personal and may not be assigned by You to any third party. Any attempted assignment will be null and void and shall constitute a breach of these Terms. No modification of these Terms or waiver of rights will be effective unless agreed in writing by the party to be charged. Waiver of any breach or default will not constitute waiver or any other right under these terms or conditions or any subsequent breach or default.

Governing Law, Venue and Waiver of Jury Trial; Class Waiver

This Agreement shall be governed exclusively by the internal laws of the State of California, without regard to its conflicts of laws rules. The state and federal courts located in Santa Clara County, California shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to these Terms. Each party hereby consents to the exclusive jurisdiction of such courts. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN CONNECTION WITH ANY ACTION OR LITIGATION IN ANY WAY ARISING OUT OF OR RELATED TO THIS AGREEMENT. THE PARTIES WAIVE ANY RIGHT TO ASSERT ANY CLAIMS AGAINST THE OTHER PARTY AS A REPRESENTATIVE OR MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION, EXCEPT WHERE SUCH WAIVER IS PROHIBITED BY LAW OR DEEMED BY A COURT OF LAW TO BE AGAINST PUBLIC POLICY.

Remedies

It is expressly agreed that a material breach of these Terms by You may cause irreparable harm and a remedy at law may be inadequate. In addition to any and all remedies available at law, Looker will be entitled to injunctive relief or other equitable remedies in the event of a threatened or actual violation of any of the provisions of these Terms.

Notices

All notices hereunder shall be in writing and shall be deemed to have been given upon: (i) personal delivery; (ii) the second business day after mailing; (iii) the second business day after sending by confirmed facsimile; or (iv) the second business day after sending by email. Notices to Looker shall be addressed to the attention of its VP, Customer Success with a copy to its General Counsel, at Looker Data Sciences, Inc., 101 Church Street, Santa Cruz, CA 95060, or as updated by Looker via written notice to You.

General

Looker reserves the right to modify the Certified Program, requirements for Credential Designation, and/or Exams at any time, without notice. These Terms constitute the entire agreement between the parties, and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter.

Certification is achieved upon successful completion of the exam. At the start of the exam, the below instructions and policy will be presented to You. Please take your time to read, understand these terms. As an examinee, You will be asked to accept these terms before You begin the exam.

Privacy Policy

All information collected in connection with the Exam shall collectively be referred to as "Exam Information". Participation in the Looker Certified Program (“Program”) and Exam is voluntary. Should You choose to participate, the Looker Privacy Policy, describes how we treat personal information and your privacy rights when You use Looker’s products and services, including the Exam Information and is incorporated by reference. In addition, the following describes our additional privacy practices that are specific to the Program and Exam Information.

Purpose of Collection and Use

Looker collects personal information and Exam Information for the purposes of:

• Administering the Program, which includes registering examinees to the exam, administering the exams, validating results and authenticating examinees, providing successful examinees with digital certificates, managing recertification, identifying the number of certified professionals employed by partners, and otherwise maintaining the Program and certifications.
• Preventing and detecting fraud and cheating and otherwise ensuring the security of the Program.
• Improving and analyzing the Program and exams.

Exam Information

As part of registering for the Program or taking the exam, Looker will capture your personal information which includes, but is not limited to:

• Contact information and other personally identifying information such as name, address, company, title, which may be used to communicate with You regarding the Program, for billing, and for administering the exam.
• Your certification status.
• Exam results, including your responses and comments.
• A record of your interactions with the exam, including, for example, digital keystroke patterns.
• Photographic and/or video recordings and/or digital signatures or other evidence taken to confirm your identity and prevent fraud.

Proctored exams

Each exam, whether taken at a testing center or online, may be proctored. If applicable, Looker, or an agent of Looker, may be watching a live webcast of You at your session and can communicate with You if there is a problem with your exam.

Access to and Sharing of personal information

Looker and companies acting on behalf of Looker may have access to personal information, including Exam Information. Looker and companies acting on behalf of Looker are contractually committed to protecting the security of personal information. Additionally, a certified individual may choose to share certification status and digital badges, as provisioned by Looker. Looker will only share personal information for the purposes identified in this Privacy Policy.

Retention

Personal information is retained in accordance with local law and Looker’s retention policy in order to fulfill the purposes for which it was collected. Looker will hold Exam Information indefinitely, as is necessary to prove your examination history, including whether You have sat for the exam, to confirm the status of a certified individual, and to confirm that the certification or recertification process has been fulfilled.

Contact Us

For more information about our privacy practices, please contact us at privacy@looker.com, or write to us at: Privacy c/o Looker Data Sciences, Inc., 101 Church Street, Santa Cruz, California, 95060, USA.